At fw108, protecting your personal information is a fundamental part of how we operate. This Privacy Policy explains exactly what data we collect, how we use it, who we share it with, and what rights you hold as a member. We encourage you to read it in full before registering an account or submitting any personal information to the platform.
Six core principles that guide how fw108 handles every piece of data you entrust to us. The full legal text follows these highlights and governs in all cases.
All data transmitted between your device and fw108 is protected by 256-bit SSL encryption. Personal records, identity documents, and financial data are stored in encrypted form on secured servers with strictly controlled access.
fw108 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. Data sharing is limited to the specific circumstances described in this Policy — payment processing, KYC verification, and legal compliance only.
As an fw108 member, you have the right to access, correct, and request deletion of your personal data at any time. Submit a data request through live chat or via email and our team will respond within fifteen (15) business days.
We collect only the data genuinely needed to deliver our services — account management, payment processing, identity verification, responsible gaming monitoring, and customer support. We do not harvest data for unrelated commercial purposes.
Personal data is retained only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable AML and record-keeping obligations. Once the retention period expires, data is securely deleted or anonymised.
With your consent, fw108 uses behavioural data to power responsible gaming features — including deposit-limit alerts and unusual-activity notifications. These safeguards protect you and can be reviewed or adjusted in your account settings at any time.
Important Notice: This Privacy Policy forms part of the fw108 Terms & Conditions and is incorporated therein by reference. By registering an account or continuing to use the fw108 platform, you acknowledge that you have read, understood, and agreed to the data practices described in this document. If you do not agree, please discontinue use of the platform and contact support to close your account.
The following defined terms are used throughout this Privacy Policy. Terms not defined here carry the meanings assigned to them in the fw108 Terms & Conditions.
| Term | Meaning |
|---|---|
| "Personal Data" | Any information that identifies or could reasonably be used to identify you as a natural person, including your name, national identity number (KTP), email address, mobile number, bank account details, IP address, and device identifiers. |
| "Processing" | Any operation performed on Personal Data, including collection, storage, use, disclosure, retrieval, erasure, and destruction — whether automated or manual. |
| "Controller" | fw108, the entity that determines the purposes and means of Processing your Personal Data. |
| "Processor" | A third party that processes Personal Data on behalf of fw108 under a contractual obligation (e.g., payment gateway providers, KYC verification vendors). |
| "Consent" | A freely given, specific, informed, and unambiguous indication of your agreement to the Processing of your Personal Data for a stated purpose. |
| "KYC" | Know Your Customer — the identity verification process requiring submission of government-issued identification and supporting documentation to confirm your identity and eligibility. |
| "Platform" | The fw108 website at https://fw108.bet, including all associated pages, mobile-optimised views, and digital services accessible under that domain. |
2.1 Identity and contact data. When you register an fw108 account, we collect your full legal name as it appears on your Indonesian government-issued identification (KTP or passport), your date of birth, your email address, and your active Indonesian mobile telephone number. For KYC verification, we additionally collect a scanned or photographed copy of the relevant identity document, and where required, a selfie or video for liveness verification.
2.2 Financial data. To process deposits and withdrawals in Indonesian Rupiah (IDR), we collect the name and account number of the bank account or e-wallet registered in your name. Accepted payment channels include BCA, BRI, BNI, Mandiri, CIMB Niaga, Bank Permata, OVO, DANA, GoPay, ShopeePay, and LinkAja. We do not store full debit or credit card numbers on our servers — card transactions are tokenised and processed exclusively through certified payment intermediaries.
2.3 Transaction and wagering data. We maintain a full record of all deposits, withdrawals, bonus claims, and wagers placed on the Platform. This includes the type of wager (sportsbook, live casino, slot, togel draw), the stake amount, the outcome, and the timestamp of each transaction. This data is essential for account integrity, dispute resolution, and responsible gaming monitoring.
2.4 Technical and device data. When you access the Platform, our servers automatically record your IP address, browser type and version, operating system, device model, screen resolution, referring URL, and session duration. We also assign a unique session identifier to each visit.
2.5 Communications data. If you contact fw108 via live chat, email ([email protected]), or any other supported channel, we retain a record of that communication, including the content of your message and our response, for quality assurance and dispute-resolution purposes.
2.6 Responsible gaming data. With your knowledge and as part of our commitment to responsible gaming, we record self-imposed deposit limits, session-time alerts, self-exclusion requests, and any other responsible gaming tool settings you activate through your account.
fw108 collects Personal Data through the following means:
fw108 processes your Personal Data solely for the purposes described below. We do not use your data for any purpose that is incompatible with those stated at the time of collection without first obtaining your explicit consent.
| Purpose | Data Categories Used |
|---|---|
| Account creation & management | Identity data, contact data, device data |
| Identity verification (KYC) | Identity documents, liveness verification data |
| Payment processing (deposits & withdrawals) | Financial data, transaction data, identity data |
| Anti-money-laundering (AML) compliance | Identity data, financial data, transaction data |
| Fraud prevention & platform security | Technical data, device data, transaction data |
| Customer support & dispute resolution | Communications data, transaction data, account data |
| Responsible gaming monitoring | Wagering data, responsible gaming settings, behavioural data |
| Platform improvement & analytics | Behavioural data, technical data (anonymised or aggregated) |
| Promotional communications (with consent) | Contact data, wagering preferences |
4.1 Marketing communications. fw108 will only send you promotional emails or platform notifications if you have opted in to receive them during registration or subsequently through your account notification settings. You may withdraw this consent at any time by updating your preferences in your account or by contacting support. Withdrawal of marketing consent does not affect the lawfulness of any processing conducted prior to withdrawal.
fw108 relies on the following legal bases when processing your Personal Data:
6.1 Service providers (Processors). fw108 engages carefully selected third-party Processors to support platform operations. These Processors act only on fw108's documented instructions and are contractually prohibited from using your data for any purpose beyond the service they provide. Categories of Processors include:
6.2 Game content providers. fw108 hosts games developed by third-party studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Pocket Games Soft. These studios may receive aggregated, anonymised session data for game-performance reporting purposes. They do not receive your personally identifiable information.
6.3 Legal and regulatory disclosure. fw108 may disclose your Personal Data to competent authorities, law enforcement agencies, or courts of competent jurisdiction where required by applicable law, a valid court order, or a lawful regulatory instruction. We will notify you of such disclosure where legally permitted to do so.
6.4 Business transfers. In the event of a merger, acquisition, or sale of all or substantially all of fw108's assets, your Personal Data may be transferred to the acquiring entity as part of that transaction. You will be notified in advance of any such transfer, and the acquiring entity will be required to honour the commitments set out in this Privacy Policy.
6.5 No sale of data. fw108 does not sell, rent, lease, or otherwise commercialise your Personal Data to any third party for their own independent marketing or commercial purposes. This commitment applies without exception.
7.1 What are cookies? Cookies are small text files placed on your device by a website to store information about your visit. fw108 uses cookies and similar technologies (local storage, session tokens, pixel tags) to operate the Platform securely and to improve your experience.
7.2 Categories of cookies we use:
| Cookie Type | Purpose | Duration |
|---|---|---|
| Strictly Necessary | Session authentication, security tokens, load balancing. Without these, the Platform cannot function. | Session / up to 24 hours |
| Functional | Remembering your language preferences, display settings, and responsible gaming tool configurations. | Up to 12 months |
| Analytics | Aggregated, anonymised data on page views, navigation paths, and feature usage to improve platform performance. | Up to 24 months |
| Responsible Gaming | Storing session-time alerts and deposit-limit reminders locally to ensure they display correctly on your device. | Up to 12 months |
7.3 Managing cookies. You may adjust your browser settings to block or delete cookies at any time. Please note that disabling strictly necessary cookies will prevent you from logging in or using core Platform features. Analytics and functional cookies can be disabled without affecting your ability to place wagers.
8.1 Active accounts. While your fw108 account remains active, we retain all Personal Data associated with it for the purpose of providing our services, maintaining accurate transaction records, and fulfilling our AML and responsible gaming obligations.
8.2 Closed accounts. Upon account closure, fw108 retains your identity data, KYC documents, and transaction records for a minimum of five (5) years from the date of closure to satisfy internationally recognised AML record-keeping standards. After this mandatory retention period, your data will be securely deleted or irreversibly anonymised.
8.3 Communications. Support chat logs and email correspondence are retained for three (3) years from the date of the communication, or until the relevant dispute is fully resolved, whichever is later.
8.4 Marketing data. If you withdraw your consent to marketing communications, your contact details will be removed from our active marketing lists within ten (10) business days. A suppression record (containing only the minimum data needed to honour your opt-out) is retained indefinitely to prevent future accidental re-subscription.
As an fw108 member, you are entitled to exercise the following rights in relation to your Personal Data. To submit a request, contact our support team via live chat or email at [email protected]. fw108 will acknowledge your request within five (5) business days and provide a substantive response within fifteen (15) business days.
10.1 Technical measures. fw108 implements a layered security architecture to protect your Personal Data against unauthorised access, disclosure, alteration, and destruction. Key measures include 256-bit SSL/TLS encryption for all data in transit, AES-256 encryption for sensitive data fields stored at rest, firewalls and intrusion-detection systems, and regular third-party penetration testing of our platform infrastructure.
10.2 Organisational measures. Access to Personal Data within fw108 is restricted on a strict need-to-know basis. All staff and contractors with access to member data are subject to confidentiality obligations and undergo data-protection training. Access privileges are reviewed quarterly and revoked immediately upon termination of employment or contract.
10.3 Incident response. In the event of a data security incident that poses a risk to your rights and freedoms, fw108 will notify affected members without undue delay and in any event within seventy-two (72) hours of becoming aware of the incident, unless the data involved was rendered unreadable by encryption.
10.4 Your responsibilities. While fw108 takes comprehensive measures to protect your data on our end, you share responsibility for the security of your account. You must keep your login credentials confidential, use a strong and unique password, and notify fw108 immediately if you suspect unauthorised access to your account.
11.1 Age restriction. The fw108 Platform is strictly intended for adults aged 21 and above. We do not knowingly collect Personal Data from any individual under the age of 21. If you are under 21, you are not permitted to register an account or use the Platform in any capacity.
11.2 Detection and deletion. If fw108 becomes aware — through KYC verification, account review, or any other means — that Personal Data has been collected from an individual under 21, that account will be immediately suspended, all associated balances will be withheld pending investigation, and the Personal Data will be deleted in accordance with applicable law.
11.3 Reporting underage access. If you have reason to believe that an individual under 21 has registered an fw108 account, please report this immediately to [email protected]. fw108 takes underage access prevention seriously and will act swiftly on all such reports.
The fw108 Platform may reference or display content from third-party game studios and payment providers. This Privacy Policy applies solely to Personal Data processed by fw108 as Controller. fw108 is not responsible for the privacy practices of third-party game studios, payment gateway providers operating their own consumer-facing interfaces, or any other external service whose data practices are governed by their own independent privacy policies.
13.1 fw108 reserves the right to update or replace this Privacy Policy at any time to reflect changes in our data practices, applicable law, or platform features. Material changes will be communicated to registered members via email and via a prominent notice on the Platform at least seven (7) days before the changes take effect, except where immediate changes are required by law.
13.2 Your continued use of the Platform after the effective date of any revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree to the revised Policy, you must cease using the Platform and may request account closure in accordance with the fw108 Terms & Conditions.
13.3 The current version of this Privacy Policy is always accessible at https://fw108.bet/privacy-policy. The "Last updated" date at the top of this page reflects the date of the most recent revision.
For all privacy-related enquiries, data subject rights requests, or questions about this Privacy Policy, please contact the fw108 data team through one of the following channels:
Our Commitment: fw108 is built on trust. Every data practice described in this Privacy Policy reflects our genuine commitment to protecting your information and respecting your rights as a member. We will never use your data in ways that are not described here without first seeking your explicit consent.
Have questions about how your data is handled? Our 24/7 support team is ready to assist — or explore the rest of fw108 with the confidence that your information is in safe hands.